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London EC4R 1AF

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Asterisk Support and Integration

Asterisk is the world's leading open source PBX, telephony engine and toolkit and has proven itself as a cost effective way for small and growng businesses to upgrade their telephone systems and incorporate VoIP technologies through unified communications.

help4IT Asterisk Support has used the platform for over four years to support our distributed model, allowing us to link geographically separated technicians and their branch offices via VoIP whilst joining all the nodes into a single cohesive network for excellent remote support. We have implemented Asterisk for many of our customers, freeing them from the expensive straitjacket of proprietory inflexible telephony products.

Asterisk is open source and supported by a huge community of developers round The World. Global development has allowed a large range of robust building blocks to be built around the Asterisk framework. help4IT has taken and thoroughly tested what we consider to be the best of these hardware and software components to build a flexible VoIP platform to meet your individual needs.

The flexibilty of Asterisk can also be a weakness and help4IT has assisted many frustrated organisations who have seen the potential of Asterisk but did not have the Linux, networking and development skills to build a completely reliable system to meet their needs. help4IT is a leader in Linux support and has built on these skills to serve the specific needs of Asterisk users.

Telephony is an essential requirement of the vast majority of growing businesses. help4IT can provide Asterisk support on the firm foundation that is our Proactive and Proactive+ IT support offering: OBServer will continually monitor your mission critical Asterisk telephony engine, giving us an early warning of potential problems before they disrupt your business; Remote administration will ensure that you are protected by the latest security updates; unlimited remote support for your administration and problem solving needs will help keep your organisation moving at full speed.

Many organisations want to realise the full potential of Asterisk and other VoIP technologies by unifying their data and voice communications. help4IT is a Microsoft Gold Partner and has the competence and experience to link Asterisk with Microsoft Exchange and Microsoft Office (Live) Communications Server. In this way we can help you build a cohesive commications framework with voice, instant messaging, video conferencing, email, CRM  and presence management, all working together as they should do.

Please don't look at Asterisk as a low cost option, it has the proven potential to match and exceed the features provided by expensive global manufacturers. Growing businesses need a lean flexible platform to adapt to their quickly evolving needs to gain competitive advantage, Asterisk fits the bill!