A reliable Internet connection is now considered critical for day to day business activities. However few small and medium sized businesses are able or willing to invest in a leased line, which although very reliable, has a high monthly rental and a long term commitment. Therefore we tend to supply our customers broadband connections using either aDSL or sDSL but even with an enhanced service level agreement, periods of downtime are inevitable. One option would be to purchase two broadband connections from different suppliers however this will require expensive additional equipment to enable automatic failover and additional monthly connection costs.

Mobile 3G broadband has now become fast and affordable and is a practical proposition in many urban and rural areas. Laptop users have been using mobile broadband for some time to connect to the office and now with the availability of pay as you go data only SIMS, failover of your Internet connection to mobile broadband for short period until the main connection is restored is now practical and affordable.

help4IT will replace your broadband router with one that will allow a USB dongle to be used. USB mobile data only pay as you go broadband dongles can be purchased from Vodafone and probably your preferred mobile carrier. Now if your main broadband connection fails the router will detect and Internet browsing will continue as normal.

Email failover is a little more complicated but still practical and affordable. Outbound emails are straight forward but we have to be able to guide inbound emails to the temporary mobile broadband connection. By far the best solution is to purchase the Webroot email filtering service which will give you many advantages including: anti-virus and other malware; anti-spam; disclaimers and signatures. In this way all your outbound and inbound email will pass through the fixed Webroot mail relay before finding your office via your main or failover mobile broadband connections.

If you rely on the Internet for your business, mobile broadband failover could be the solution you have been waiting for. help4IT will check that your office is in a good mobile broadband area and provide a quotation for reliable failover. We know that you will be pleasantly surprised by the cost and easy implementation.