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Complete and Customisable CRM for Growing Businesses |
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Microsoft CRM can help you boost your businesses sales, marketing and customer service functions. Microsoft CRM is easy to use as it seamlessly integrates with Outlook Word and Excel, making sure user adoption is quick and simple.
We provide hosted Microsoft CRM in our secure City of London facility therefore there are no upfront licensing fees, just a flexible monthly subscription which adjusts to the number of users you have. There is no need for expensive servers on your premises, we have invested in the infrastructure so you don't have to.
A successful CRM Strategy will help you:
Indentify more lucrative customers
Woo and win these customers
Drive customer satisfaction and engagement with you
Create long term value for yourself, partners and customers alike
Attract greater loyalty from existing customers
CRM is more that just a sales strategy; it is a customer-centric philosophy that must permeate your whole business, Whilst deploying and utilising CRM software across your organisation is but one strand in this strategy, it is nonetheless a key driving force.
How can CRM Software Help?
- It automates the capture and sharing of customer data in one easy to manage database, thus driving down administrative costs.
- By centralising data it provides a single version of the truth, thus reducing confusion and miscommunication.
- CRM tracks incoming and outgoing correspondence and all activities (tasks, appointments, phone calls, etc.) such that the left arm knows what the right arm is doing.
- CRM aids the creation and automatic delivery of highly targeted marketing campaigns, thus making your offer more consistent with your target audience's needs.
- CRM speeds up and helps automate the customer engagement and knowledge building process.
- CRM enables swift and effortless extraction of valuable and actionable data such that customer relationship strategies and profit maximisation goals can be identified and achieved.
As well as providing a secure hosting platform we can use our excellent development expertise to integrate Microsoft Project Server 2007, Microsoft Office SharePoint Server 2007 and Microsoft CRM 4.0 into a single cohesive unit. Please request a trial login to our demonstration portal so that you can explore for yourself.
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