How to Contact Us

callback Request Callback
enquiry form Enquiry Form
email info@help4it.co.uk
telephone 0800 043 4448
fax 0845 257 4449
address London HQ
61 Queen Street
London EC4R 1AF

Excellent Partners

  • An Image Slideshow
  • An Image Slideshow
  • An Image Slideshow
  • An Image Slideshow
  • An Image Slideshow
  • An Image Slideshow
Email Management

The Webroot e-mail management suite offers a powerful, customizable rules engine which facilitates both content and event-based email management while providing highly sensitive levels of control regarding inbound and outbound email traffic.

The service allows users and/or administrators to determine how messages should be handled and reported on based upon the following criteria:

  • Inbound and outbound traffic management
  • Monitoring and enforcement of acceptable use policies
  • Protection of valuable intellectual property
  • Custom and granular filtering based on: Groups, individuals, e-mail size, words, identity, timings, destination, attachments or any combination
  • Optional alerts to recipients, senders or administrators
  • Rules to alert or trigger other systems such as HR, CRM, ERP or workflow

Message Tracking

Audit logs are created for every email sent to or from your organization. Search for e-mail based on date, time, sender, recipient, subject, email type or size. Legislation compliant audit records accurately display status of any email along with transmission handshakes with sending or receiving mail servers.

Reporting

A highly efficient data collection process ensures that data is compiled across all domains within the system on an hourly basis. Background data is held in an optimized form to ensure that report generation is as rapid as possible through the web interface. Customizable reports can be scheduled or generated on an as needed basis.

Web Control Panel

Webroot offers administrators a web based management console providing unprecedented levels of flexibility in managing the email service. Highlighted features of this console include:

  • Management dashboard with real-time summary reports
  • Visibility into group and individual email traffic
  • Access to audit logs
  • Ability to set and control email policies with a guarantee that policy changes will be activated within 15 seconds for 99.9% of the time

The ability to delegate authority also allows multiple levels of administration and functionality from super admin to single user account control. This flexible approach enables Webroot E-mail Security SaaS to meet your company structure and needs.